Terms and Condition of the use of the Website

Effective Date: November 2023

Welcome to www.innersejuk.com ("Website"). This Website is owned and operated by Innersejuk, a part of Airaz Biomechanics Sdn Bhd, a company incorporated under the laws of Malaysia.

Please carefully read and understand the following Terms of Use of the Website ("ToU") before using the Website. These ToU apply to your access to and use of the Website, including the services provided through the Website ("Services"). When you first access the Website and use the Services, you will be prompted to agree to these ToU. If you do not consent to these ToU, you must discontinue using the Website and the Services.

We reserve the right to modify or update these ToU, in whole or in part, at our discretion. The most current version of these ToU will always be available on the Website, along with the "Last Updated" date indicating when changes were made. It is essential to periodically review these ToU as they are legally binding.

Please be aware that when you visit the Website after changes to the ToU have been posted, you will be asked to accept the updated terms. If you disagree with the revised ToU, please refrain from using the Website.

Accessing the Website, Registration, and Subscription to the Services

  • 1. You are responsible for arranging access to the Website. You may establish an account or subscribe to our Services on the Website using an email address and password ("Account Details"). You are accountable for maintaining the confidentiality and security of your Account Details and accept all responsibility for any activities under your account, including activities by those who access our Website using your Account Details. If you become aware of or suspect unauthorized use of your Account Details, you must notify us immediately. The information you provide to us must be accurate, true, and up-to-date at all times.

1.2. The Services are generally not intended for individuals below the age of majority in your country or for adults under guardianship. If you are below this age, please do not use the Website or register for or subscribe to the Services. We reserve the right to cancel your registration or subscription and cease providing you with the Services if we discover that you are below the specified age or have fraudulently misrepresented your age during the registration or subscription process. We recommend that parents or guardians of minors or adults under guardianship using the Website engage in discussions with them about online safety and potential risks.

Privacy and Cookie Policies

  • 1. Our Privacy Policy governs the collection and processing of personal data provided by you through the Website. Before providing any personal data to the Website, please carefully read our Privacy Policy here.
  • 2. The Website uses cookies to monitor browsing preferences. If you have allowed the use of cookies, please refer to our Cookie Policy here to learn about the personal data that may be processed by us.

Usage of the Website

3.1. By using the Website, you agree not to:

  1. Provide false or misleading information or impersonate another person.
  2. Use another person's account without their permission.
  3. Use the Website in a manner that disrupts, damages, or impairs its availability or efficiency.
  4. Attempt to circumvent the Website's security measures or tamper with its technology.
  5. Seek to obtain information, materials, or documents not intentionally provided through the Website, such as personal data, financial or other confidential information.
  6. Violate any applicable law.
  7. Use the Website for unlawful purposes or in a way that infringes on the rights of third parties.
  8. Transmit through the Website any content that is misleading, harmful, threatening, abusive, harassing, defamatory, offensive, violent, obscene, pornographic, vulgar, libelous, racially, ethnically, religiously or otherwise inappropriate; constitutes unauthorized disclosure of personal data or confidential information; infringes on the intellectual property rights of any party; contains viruses or other forms of malware.

3.2. We reserve the right to cancel your registration or subscription, block your account, deny, restrict, suspend, or terminate your access to the Website and the Services at any time without notice and without liability to you if your use of the Website violates any of your obligations under these ToU or any other provisions of these ToU. This is without prejudice to any other remedies available to us under applicable law and under these ToU.

Electronic Services

  • Certain parts of the Services may require communication through electronic channels (e.g., email, SMS, phone). You agree that we may contact you for Services-related issues via SMS, email, or other electronic technology. You acknowledge that, in some jurisdictions, using mobile services may result in charges imposed by your network provider, and you are responsible for these charges.

Intellectual Property Rights

  • 1. Our Website and all content, including design, layout, appearance, graphics, organization, photographs, images, illustrations, text, fonts, video, music, sound, audio clips, logos, trademarks (whether registered or not), service marks, brand names, trade or business names, domain names, URLs, software ("Content"), are either owned or licensed by us and are protected by copyright, trademark, patent, or other intellectual property laws worldwide. We retain all rights.

5.2. You are allowed to download and print Content from the Website for personal use but are prohibited from using such Content for commercial purposes. You must not copy or reproduce (except for personal, non-commercial use), publish, disclose, distribute, provide to the public, republish, communicate, display, modify, remove, delete, add to, or create derivative works of any Website Content for any purpose unless expressly authorized in writing by us or our licensors.

5.3. Any use not expressly permitted by these ToU is prohibited. Unauthorized use of the Website or its Content may violate applicable intellectual property laws or other laws.

Submitted Materials

  • 1. We welcome your input. You acknowledge and agree that any suggestions, proposals, creative ideas, concepts, photos, text, or other contents and materials (excluding personal information) uploaded or sent to us through this Website or otherwise ("Submitted Materials") will be considered non-confidential and non-proprietary. You retain ownership rights in the Submitted Materials, but by uploading them (unless explicitly stated otherwise by you), you grant us a worldwide, irrevocable, free of charge, non-exclusive license to use, operate, store, copy, reproduce, modify, publish, distribute, and make them available to third parties in any form and media now known or which shall become known in the future for any purpose, including advertising, promotion, product development, or other commercial purposes, for the duration of protection of such Submitted Materials.

6.2. When you upload content or Submitted Materials to our Website or interact with other users of our Website, you must comply with the "Use of the Website" provisions outlined in Section 3.1.

6.3. You are fully responsible for the content and accuracy of any Submitted Material or postings you make.

6.4. We reserve the right to reject or delete any Submitted Materials or remove any postings you make on the Website for any reason, including, in our judgment, if they violate these ToU and do not comply with the "Use of the Website" provisions in Section 3.1.


Links to Third-Party Sites

  • 1. The Website may include links to third-party websites ("Linked Sites"). We have no control over these Linked Sites and will not be responsible or liable for their availability or content.

7.2. These links are provided for your convenience to offer additional information, and their inclusion does not signify our endorsement of these Linked Sites or their content, products, services, privacy and security practices, or their operations. If you choose to access Linked Sites, you do so at your own risk, subject to the terms and conditions of the third parties operating and providing them. Any questions or comments related to these Linked Sites must be directed to the relevant operators.

Links to our Website

7.3. You are not permitted to frame the Website or its Content on any other website or link to our Website, any of its pages, or the Content without our prior written consent.

Exclusion of Warranties

  • 1. This Website, its Content, and Services are provided free of charge on an "as-is" and "as available" basis. Although we make reasonable efforts to ensure that the Website is accessible at all times (except during maintenance) and secure, we disclaim all warranties or guarantees regarding this Website, its Content, or Services, to the extent permitted by law. For instance, we do not guarantee that the Website will always be available without interruption or errors, that it will be free from malicious programs (e.g., viruses, bugs, malware), or that it is suitable for any particular purposes. We expressly disclaim such warranties.

8.2. We strive to ensure that the information available through the Website is accurate and up-to-date. However, we cannot guarantee the accuracy of this information (including the Content) or that it is free from errors or omissions. We make no warranty and shall have no liability regarding the same. We reserve the right to update and/or correct the information, Content, or the Website at any time without notice and without liability.

Limitation of Liability

  • 1. We are liable to you for direct losses and damages caused by our breach of obligations under these ToU. Our aggregate liability under these ToU shall not exceed the price of the product purchased by you on the Website, except as specified in Section 9.3.

9.2. To the maximum extent permitted by law, you agree not to claim compensation from us, our licensors, service providers, distributors, managers, or directors for:

(a) losses and damages not caused by our breach;

(b) indirect losses and damages;

(c) losses or damages arising from the use of the Website, the Services, the Content, any Linked Site, or the inability to use them, or in connection with any failure of performance, delay in operation and transmission, interruption, error, omission, virus, or Website failure;

(d) losses or damages you may incur, including, but not limited to, as a result of your failure to safeguard your Account Details, any reliance placed by you on the accuracy and completeness of the Website, the Content, or the Submitted Material, any changes we may make to the Website, the Services, and the Content, or any temporary interruption or permanent cessation in the provision of the Services and Content;

(e) failure to meet our obligations under these ToU when such failure results from a force majeure event or an event outside of our reasonable control.

9.3. Nothing in these ToU limits or excludes our liability for (i) death and personal injury caused by our negligence; (ii) fraud, fraudulent misrepresentation, and gross negligence; or (iii) any other liability that cannot be limited or excluded by applicable law.

9.4. As the Services are provided free of charge, you are responsible for evaluating the information and content obtained through the Website. By using the Website, you assume all risks associated with such use and take full responsibility for any failures in use, data loss, and costs related to necessary services and hardware and/or software maintenance.


  • To the extent permitted by applicable law, you agree to indemnify us, our subsidiaries and affiliates, and their respective directors, non-executive directors, and employees against any loss, liability, claim, or demand (even if claimed by third parties) arising from your breach of these ToU when using this Website and its Services, your breach of these ToU, or any breach of your representations and warranties under these ToU, including reasonable attorney's fees and any liability to third parties arising from Submitted Materials during Services transmission.

Governing Law and Jurisdiction

  • 1. These ToU and any matters related to your access to or use of the Website shall be governed by and interpreted in accordance with the laws of Malaysia, unless the mandatory local law of your place of residence provides otherwise.

11.2. You and we agree to submit any dispute arising from or related to these ToU, including their validity, interpretation, breach, or termination, to the jurisdiction of the relevant courts.

Contact Us

  • If you have any questions or concerns about these Terms and Conditions, please feel free to contact us at returns@airaz.my